Ordering URGENT repeat prescriptions
Have you run out of your repeat medication and need an emergency prescription? 111 offer an emergency prescription service where you complete a quick form online. You can use their service to request a limited emergency supply of a medicine you’ve completely run out of. This must be a medicine you are prescribed regularly, through a repeat prescription.
You will be charged your usual prescription fee. If you do not usually pay, it will be free.
To request an emergency repeat prescription please click on the link below.
https://111.nhs.uk/emergency-prescription
Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using the GP online system: SystmOnline
- using your NHS account (through the NHS website or in the NHS App)
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- fill out a repeat prescriptions request form
- bring your paper slip to the surgery – drop the tear-off part of your repeat slip in at reception with the required items clearly marked
- post it – fill in the prescription form using the slip issued with your last prescription and post it to the surgery with enclosed stamped and addressed envelope
We do not take repeat prescription requests over the phone or email.
Collecting your prescription
You can usually collect your prescription 2 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at the surgery or fill out a nominate a pharmacy or other dispenser form
- at any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
Go to Medicines A to Z (nhs.uk)
If you would like to speak to someone at the GP surgery about your prescription:
- fill out an ask a prescription question form
Prescription charges
Find out more about prescription charges (nhs.uk).
Hospital Prescriptions
Please note that we are unable to process prescription requests from hospitals.
You must obtain your medication from the hospital pharmacy.
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private room where you can discuss issues with pharmacy staff.
