Dear Patients,
Like many GP practices across the country, Cuffley & Goffs Oak Medical Centre is currently experiencing very high demand, which has been further impacted by seasonal winter illnesses and short-term staff sickness.
Our clinical and administrative teams are working extremely hard to continue providing safe, timely care for all our patients. At present:
Urgent medical problems are being prioritised for same-day assessment.
Non-urgent routine appointments may take longer than usual to arrange.
We may not always be able to offer a routine appointment immediately.
Please be assured that all requests are carefully reviewed by our GPs, and patients are prioritised based on medical need to ensure those who require urgent care are supported promptly.
If your symptoms are mild, short-lived, or improving, you may wish to consider:
Self-care advice
Community pharmacy support
NHS 111 for guidance
We expect these pressures to ease over the coming weeks, and we are actively putting additional measures in place to increase appointment capacity as soon as it is safe to do so.
We sincerely thank you for your patience, understanding, and kindness during this particularly challenging winter period. Your support allows our teams to focus on delivering safe, high-quality care to those who need it most.
Kind regards,
Cuffley & Goffs Oak Medical Centre